This month’s lettersWho calls the shots? I was recently involved in an interview process with a company that wasrecruiting occupational health advisers. After an initial interview, a written exercise, teamwork activities and amedical, I was instructed to have a discussion with the group human resourcesrepresentative. This, I thought, would be an opportunity to ask about issues such asemployment benefits, conditions and requirements. Instead, I was interviewedagain – by human resources. One of the questions was: “How would youhandle a malingerer?” My shock and confusion at being asked this is still with me. Does the finaldecision on whether to offer a place of employment lie with the human resourcesdepartment? Do we need to have a business qualification? I have found this hard to comprehend. Is it the case that instead of workinghard towards occupational health degrees and diplomas it would be morebeneficial to do a business degree, perhaps doing a dissertation on explainingthe management of malingerers? Name and address withheld Good manners are not dead In reply to the letter asking “Are bad manners the norm?” (OHAugust), from an OH nurse who waited four weeks to find out whether they wouldbe offered a job, I would like to comment on the processes we have in place. We telephone the successful candidate and as soon as they have accepted thepost I personally call the unsuccessful applicants and give them theopportunity to get feedback from the interview process. I believe this is a useful exercise, not only because is it courteous tonotify people as soon as possible, but because the feedback helps unsuccessfulcandidates prepare for future interviews. I also feel that if unsuccessful candidates are notified in this manner, andthe preferred candidate eventually turns down the post, then there is still anopportunity to contact the runner-up. One final point: I would have thought that the unfortunate author of theletter should have received travel expenses. Jane Aston Senior occupational health adviser, Sandwell Healthcare NHS Trust LettersOn 1 Oct 2001 in Personnel Today Previous Article Next Article Comments are closed. Related posts:No related photos.